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ujenva
ujenva
Describe a problem
Electrical

Something electrical isn't right

Electrical faults are the one category where guessing is genuinely dangerous. Ujenva helps you describe what you are seeing accurately, flags immediately whether it is a safety situation, and routes you to a licensed electrician rather than attempting a diagnosis it has no business making.

Free to start · No card required · Takes about 10 minutes

Sounds familiar?

You don't have to phrase it properly.

These are real ways people have described problems in this field. Any of them is a complete starting point - Ujenva asks for the rest.

What Ujenva establishes first

Before suggesting anything, it works out what it does not yet know.

  • Whether there is any burning smell, heat, sparking or shock
  • Whether it affects one fitting, one circuit, or the building
  • Whether anything new was recently connected
  • Whether there is any water or damp nearby

Who this usually needs

You don’t need to know which of these applies - that is the part Ujenva works out, including the order they should come in.

Licensed electricianSolar installerElectrical engineer

Ujenva is not any of these professionals. It prepares the brief and the questions, then steps back - the work, the fee and the relationship stay between you and them.

Covers

Building wiringSolarBackup powerIndustrialFault finding

Common questions

Electrical questions people ask first

Ask about your own situation
Is a tripping breaker dangerous?
A breaker tripping is the safety system working, but repeated tripping means something is genuinely wrong - an overload, a faulty appliance, or a fault in the wiring. Any burning smell, heat at a socket, sparking or shock is an immediate-danger situation: stop using the circuit and call a licensed electrician now.
Can Ujenva diagnose an electrical fault?
No, and it will say so. It can help you describe the symptoms precisely, work out whether it is urgent, and prepare what an electrician needs to know. Diagnosis requires someone licensed, on site, with test equipment.

Other fields

Problems rarely stay in one box.

If this isn't quite it, start anywhere - Ujenva works out which field the problem actually belongs to.