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Plumbing

Water is going somewhere it shouldn't

Damp, leaks and blockages are hard to diagnose from the outside, because a failed seal and a leaking pipe inside a wall look the same and cost very different amounts to fix. Ujenva helps you gather the evidence that actually distinguishes them, and tells you what to ask a plumber to do before they quote.

Describe your situationHow Ujenva works

Free to start · No card required · Takes about 10 minutes

Sounds familiar?

You don't have to phrase it properly.

These are real ways people have described problems in this field. Any of them is a complete starting point - Ujenva asks for the rest.

What Ujenva establishes first

Before suggesting anything, it works out what it does not yet know.

  • Whether the damp tracks water use or rainfall
  • Which direction it is spreading
  • What is on the other side of the wall
  • Whether any work was done nearby recently

Who this usually needs

You don’t need to know which of these applies - that is the part Ujenva works out, including the order they should come in.

PlumberLeak detection specialistElectricianPlasterer

Ujenva is not any of these professionals. It prepares the brief and the questions, then steps back - the work, the fee and the relationship stay between you and them.

Covers

Water supplyDrainageFixturesWater heatingLeak detection

Common questions

Plumbing questions people ask first

Ask about your own situation
How do I tell a leaking pipe from a failed shower seal?
You often can't from outside the wall, which is exactly why it matters. A useful signal is what the damp correlates with: worsening after someone showers points to the fixture, worsening after rain points to the building envelope. A plumber with a moisture meter can settle it in one visit - ask for a diagnosis before agreeing to any repair.
Should I book a repair or an inspection?
An inspection. Booking a repair invites a guess, and resealing a joint while a pipe leaks behind it means paying twice and losing months. Ask specifically for moisture readings and a written finding.
I'm renting - who is responsible for a damp wall?
In most tenancies the landlord is responsible for repairs of this kind, and you are usually required to notify them in writing before arranging work. Put the date and evidence on record first; Ujenva can draft that notice alongside the plumber's brief.

Other fields

Problems rarely stay in one box.

If this isn't quite it, start anywhere - Ujenva works out which field the problem actually belongs to.

AgricultureSoftwareConstructionElectricalBusinessAll fields